KEY RESPONSIBILITIES:
- Manage and coordinate incoming and outgoing correspondence, including emails, letters and documentation
- Create, maintain and update departmental databases and electronic records
- Ensure the proper organization, maintenance and updating of departmental files and records within the electronic filing system
- Maintain accurate records relating to specifications, technical documentation, payments, projects and deliveries
- Provide administrative support to the department and assist team members with day-to-day operational requirements
- Communicate with customers regarding payment terms, delivery schedules and order status updates
- Coordinate project-related payments in collaboration with customers and the Credit Control Department
- Liaise with relevant departments to ensure the smooth processing of collections and customer transactions
- Monitor delivery schedules and ensure timely execution of customer orders
- Maintain confidentiality and professionalism in handling company and customer information
- Undertake any other duties reasonably assigned by the Store Manager in support of departmental and business operations
YOU’RE A GREAT FIT IF YOU HAVE:
- Strong organizational and time-management skills
- Excellent communication and interpersonal abilities
- High level of accuracy and attention to detail
- Proficiency in Microsoft Office and digital filing systems
- Ability to prioritize tasks and manage multiple responsibilities simultaneously
- Customer-focused approach with strong problem-solving skills
- Ability to work independently and as part of a team
WHAT YOU’LL GET AT DIMCO:
- 13th salary
- Performance-based bonus paid every four months
- 5 days of paid sick leave
- 24 days of annual leave (increasing to 25 days upon completion of one year)
- Birthday leave
- Extra paid maternity & paternity leave & Newborn gift
- Access to the corporate benefits platform (discounts on dining, gyms, retail, etc.)
- Exclusive staff discounts on our products
- Continuous learning opportunities – through the DIMCO Knowledge Academy
Working Hours
The working schedule (38 hour per week) is structured as follows:
Monday, Tuesday, Thursday & Friday: 09:00 – 18:30
Wednesday: 09:00 – 15:00
Saturday: 09:00 – 13:30 (two Saturdays per month on a rotational basis)